HR & People Operations · Performance Management · HR Analytics · MBA, PMP, ECBA
HR and People Operations professional who came up through the floor. Seven years developing teams, four of them leading an 18-member department: workforce planning, onboarding, training and performance. I turn people data into fair, defensible decisions, and I build the systems that produce it.
Most HR portfolios describe what someone did. These are the systems themselves, running, with synthetic data in place of real employees. Click into either one.
An HR platform where workforce strategy and daily performance sit on the same record: Saudization and Nitaqat bands, attrition, training hours and representation, next to every employee's KPI score. One dashboard, two lenses. Live demo with synthetic data for a fictional Riyadh property.
I can design the metrics, build the reporting, and answer a headcount or Saudization question without waiting on anyone.
What if performance reviews wrote themselves? Every check-in, night audit and upsell an employee handles quietly becomes evidence: six KPIs rolled into one fair score. No forms, no favouritism, no manager's memory. Built single-handedly for a real property and used in daily operations. Every guest here is fictional, everything else is real.
A working answer to the review problem every HR function has: evidence collected all year, weights published in advance, the same rules for everyone.
I write about performance management as I build it, one KPI at a time: what makes a score fair, how to measure work that nobody sees, and where the whole thing nearly broke. Posts are in Arabic, with an English version in the first comment.
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Weighted scorecards, OKRs and balanced KPI frameworks. Designed a 6-KPI model that scored 18 staff every month from data the business already held, replacing reviews written from memory.
Rosters, coverage and attendance for a department that never closes. Partnered with HR on manpower plans, headcount forecasting and shift fairness across a 24/7 operation.
Built a department from zero before a hotel opening: SOPs written from scratch, structured onboarding paths, and training plans developed with HR then run with every new hire.
Power BI and advanced Excel. Automated executive reporting, and built dashboards covering attrition, training hours, Saudization and Nitaqat bands so the answer is ready before the question.
Daily coaching, conflict resolution and difficult conversations across an 18-member team. Fair process first, documented every time, so a decision holds up when someone challenges it.
PMP and ECBA certified. Scope, risk and stakeholder management for people projects, plus the SOP and process work that turns a new HR policy into something a team actually follows.
An MBA graduate (Second Class Honours) focused on people, performance and operations. My move into HR is not a change of subject: leading and developing an 18-member team for four years is where the interest started, and building the systems behind it is how I proved it.
I scope clearly, track relentlessly, and close projects on target.